Poonam Academy

Terms & Conditions

Last updated 4 October 2026

These Terms & Conditions govern your use of the Poonam Academy website and mobile app (together, the "Service"), operated by Sainani Innovations Private Limited ("we", "us"). By creating an account or buying a course you agree to these terms.

1. Your account

  • You sign in with Google or Apple and verify your mobile number with a WhatsApp code. Keep access to that number — it links your purchases to your account.
  • An account is for one person. You may use it on up to two devices at a time; signing in on a new device may require a fresh WhatsApp code.
  • You must give accurate details (name, state) — they are used on invoices and for GST.

2. Courses and access

  • A purchase gives you a personal, non-transferable licence to view the course for the access period shown on the course page (for example 90 days, 180 days or 1 year).
  • Course content is streamed only; downloading, recording, screen-capturing, sharing or re-selling it is not permitted. Content carries a visible personal watermark.
  • We may update course content to improve it. If a live class is moved, we will offer another date or a recording.
  • Prerequisites shown on a course page are recommendations; some advanced courses may require them.

3. Prices and payment

  • Prices are in Indian Rupees and include GST unless stated otherwise.
  • Website payments are processed securely by Razorpay. In-app purchases are processed by Apple or Google under their terms.
  • Refunds and cancellations are covered by our Refund & Cancellation Policy.

4. Acceptable use

Do not misuse the Service: no attempts to bypass content protection, share accounts, harass other learners or teachers, or interfere with the Service. We may suspend or close accounts that break these rules, without refund where the breach involves content piracy or account sharing.

5. Nature of the teachings

Astrology, numerology, tarot, Vastu, Reiki and related subjects are taught as traditional and spiritual knowledge for personal growth. They are not a substitute for medical, legal, financial or psychological advice, and no specific outcome is guaranteed.

6. Intellectual property

All course material, videos, text, logos and designs belong to Sainani Innovations Private Limited or Poonam Sainani and are protected by copyright and trademark law.

7. Liability

The Service is provided on an "as is" basis. To the extent permitted by law, our total liability for any claim relating to a course is limited to the amount you paid for that course.

8. Changes and governing law

We may update these terms; the current version is always on this page. These terms are governed by the laws of India, and the courts at Mumbai, Maharashtra have exclusive jurisdiction.

Questions? See our Contact page.