Privacy Policy

This Privacy Policy explains how Sainani Innovations Private Limited collects and uses your personal data when you use the Poonam Academy website and app.

Data we collect

• Account details: your name and email address (from Google or Apple sign-in), your mobile number, preferred language and state (for GST).
• Photo (optional): used only to draw the personal watermark over lessons; if you do not add one, your initials are shown instead.
• Device information: device name and type, an app-generated device ID and when it was last used — to enforce the two-device limit and keep your account secure.
• Learning activity: lessons opened and your progress, and a log of protected-content requests used to detect misuse.
• Purchase records: course, amount, date, payment reference (Razorpay, Apple or Google) and invoice details. We never see or store your card or UPI details.

How we use it

• To give you access to the courses you bought, on your devices, and to remember your progress.
• To verify your mobile number: we send one-time codes by WhatsApp (and in future by SMS). We do not use WhatsApp for marketing without your consent.
• To protect course content (watermarks, device limits, misuse detection).
• To issue invoices, meet tax and accounting obligations, and handle refunds and support requests.

Sharing

We do not sell your personal data. We share only what is needed with service providers that run the Service for us — payment processors (Razorpay, Apple, Google), WhatsApp (Meta) for codes, and our hosting and video-delivery providers — or where the law requires it.

Retention

We keep account data while your account is active. Purchase and invoice records are kept for as long as Indian tax law requires, even after an account is deleted (in anonymised, unlinked form where possible).

Your choices and deletion

• You can update your name, language and state in the app at any time.
• Delete your account in the app: Profile → Delete account. This removes your name, email, phone number and photo, signs out all devices and ends access to your courses.
• You can also ask us to access, correct or delete your data by contacting us (see the Contact page). We respond within 30 days.

Security and children

We use encryption in transit, encrypted content delivery and access controls to protect your data. The Service is intended for users aged 18 and over (or younger users with a parent or guardian).

We may update this policy; the current version is always on this page.