Delivery Policy

All Poonam Academy courses are delivered digitally. There is no physical shipping.

When you get access

• After a successful payment on the website, the course appears in the Poonam Academy app within minutes.
• Sign in to the app (Google or Apple) and verify the same mobile number you used at checkout with the WhatsApp code — your course is then linked to your account automatically.
• In-app purchases unlock the course immediately on that account.

Live classes and bookings

For live courses, the class timetable and joining links appear in the course in the app; the link becomes available shortly before each class. For attunements and one-to-one sessions, our team contacts you on your registered mobile number to schedule.

Access period

Each course page shows how long you can access the course (for example 90 days, 180 days or 1 year), counted from the purchase date.

Not received your course?

If the course is not visible within 30 minutes of payment, check that you verified the same mobile number in the app, then contact us (see the Contact page).